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Reliable Dispatchers
Load assignment, carrier calls, and route coordination — covered around the clock with dependable dispatch support.
24/7 support for dispatch
24/7 Remote Logistics Operations Support for Freight Companies
We staff the people who keep freight moving after everyone else logs off — logistics-ready dispatchers, track & trace specialists, coordinators and back-office support, matched to real operational environments, not general virtual assistant work.
24/7Coverage windows
4Core role tracks
DaysNot months to deploy
Reliable Dispatchers
Load assignment, carrier calls, and route coordination — covered around the clock with dependable dispatch support.
- Load assigned and carrier confirmed
- Driver check call completed
- Route and ETA coordinated
Track & Trace Specialists
Real-time shipment visibility, exception handling, and proactive status updates through dedicated track and trace support.
- Shipment status updated
- Exception flagged and escalated
- Proactive update sent to customer
Logistics Coordinators
Documentation, appointment scheduling, and workflow support that keeps loads on schedule and operations running smoothly.
- Appointment scheduled
- Documents collected and filed
- Workflow handed to the next shift
Accounting Support Staff
Invoicing, rate confirmations, and payment coordination handled reliably as part of your transportation back-office support.
- Invoice prepared and sent
- Rate confirmation processed
- Payment follow-up logged
Illustrative workflow — not live client data.
Built for freight
Logistics-ready support for every part of the operation
The gap in freight ops
Logistics Companies Are Hiring — But They Need Qualified People Fast
The global freight industry runs 24/7. Most companies can’t find, vet, and onboard reliable operational talent at the speed their freight moves. 24/7 Relay Ops helps close that gap with qualified remote logistics operations support built around real dispatch, tracking, and back-office workflows.
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Track & Trace Specialists
Real-time shipment visibility, exception handling, and proactive status updates through dedicated track and trace support.
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Logistics Coordinators
Documentation, appointment scheduling, and workflow support that keeps loads on schedule and operations running smoothly.
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Accounting Support Staff
Invoicing, rate confirmations, and payment coordination handled reliably as part of your transportation back-office support.
That’s where we come in
The Remote Operations Partner Behind Freight Companies That Never Stop Moving
24/7 Relay Ops bridges the talent gap by matching logistics and transportation companies with qualified remote professionals who already have the skills to immediately support high-pressure freight operations — from dispatch and track and trace to coordination and administrative support.
How we deploy
Our five-step process to deploy logistics-ready staff
Most freight companies lose weeks to hiring, training and trial and error. Our process is built to remove that delay. Select a step to see how it works.
Not sure where to start?
Find your best-fit support track
Three quick questions. We’ll suggest a starting point and the industry page that matches your operation.
What is slowing your operation down most?
What best describes your business?
When do you need support most?
Your suggested starting point
What you get with us
A stronger logistics team, without the hiring lift
At 24/7 Relay Ops, we provide qualified, operations-ready remote professionals specialized in logistics support. Our talent pipeline is built to match the real demands of freight, dispatch, tracking, brokerage, and back-office operations with candidates who already have the relevant experience.
- Screened, qualified, operations-ready remote professionals
- Experienced in dispatch, track & trace, coordination, and administrative support
- Ready to work with international logistics companies
- Remote and hybrid staffing solutions available
- Structured onboarding into your existing workflows
- Reliable long-term support for growing logistics teams
- Scalable talent solutions for day, night, and 24/7 operations
Who we work with
The operational staffing partner behind growing freight companies
We support logistics and transportation companies that need reliable remote professionals to strengthen operations and scale efficiently. 24/7 Relay Ops works behind the scenes, providing qualified remote logistics professionals ready to plug into existing dispatch, tracking, and back-office workflows.
Freight Brokers & 3PLs
Dispatch, carrier coordination, track and trace and back-office support for freight brokers and 3PLs. More loads without losing visibility.
See how we support Freight Brokers & 3PLs
Trucking & Fleet Operators
Remote dispatch, track and trace, driver coordination and fleet back-office support to keep drivers supported and loads on schedule.
See how we support Trucking & Fleet Operators
Freight Forwarders
Shipment milestone tracking, agent and carrier coordination, documentation and back-office support for freight forwarders.
See how we support Freight Forwarders
Warehousing & Distribution
Appointment coordination, shipment visibility, order and document administration for warehousing and distribution operations.
See how we support Warehousing & Distribution
Operations-ready, from day oneWhy companies choose us
Every Deployed Professional Is Screened, Qualified, and Operations-Ready — Not a General VA
24/7 Relay Ops ensures every deployed professional already has the skills and experience to align with real logistics operations from day one, so your team gets dependable support without the ramp-up time of a general hire.
- Access to qualified logistics support professionals
- Faster onboarding and deployment
- Cost-efficient remote staffing solutions
- Reliable support for dispatch, tracking, coordination, and admin tasks
- Teams capable of handling fast-paced, night-shift operations
- Scale with dependable remote talent
Ready to scale your logistics operations without the overhead?
Build a reliable remote support team for dispatch, track & trace, coordination, and back-office operations.
LET'S TALK OPERATIONS
How can we support your team?
Tell us about your logistics operation and the support you need. Our team will follow up using the contact details you provide.
From dispatch and track & trace to back-office support, we can help you find the right fit.